Contact Us
Whether you've spotted something that needs updating, want to share feedback on our reviews, or have a general question about how sweepstakes casinos work, this is the right place. The team at Sweeps Sites reads every message and will get back to you as soon as we can.
How to Reach Us
You can contact us by emailing [email protected]. Please include a clear subject line so we can route your message to the right person. We aim to respond within two business days, though it may take a little longer during busy periods.
What We Can Help With
- Review accuracy — If you believe information on any of our sweepstakes casino reviews is out of date or incorrect, let us know. We take accuracy seriously and will investigate promptly.
- Editorial questions — Curious about how we research and rate platforms, or why a particular site appears where it does? We're happy to explain our process.
- Responsible play concerns — If you or someone you know is struggling with gaming habits, please visit our Responsible Gambling page for resources and guidance. For urgent support, we encourage you to contact a dedicated helpline directly.
- Terms and site policies — Questions about how the site works, affiliate relationships or our editorial independence can also be directed here. You can also review our Terms and Conditions at any time.
- General feedback — If there's something you'd like to see covered — a platform we haven't reviewed, a topic that needs more depth — we genuinely want to hear it.
What We Cannot Help With
Sweeps Sites is an independent comparison and review platform. We are not affiliated with, employed by, or acting as a representative of any of the sweepstakes casino operators we cover. That means we are unable to:
- Resolve account issues, deposit problems or redemption disputes with a specific platform
- Speed up or influence identity verification processes at any operator
- Offer legal advice on sweepstakes gaming laws in your state
- Access your account or personal data held by any third-party site
For account-specific matters, you will need to contact the platform directly using the support details provided in their terms or help section.
A Note on Our Independence
Sweeps Sites earns revenue through affiliate partnerships. When you follow a link to a sweepstakes casino and create an account, we may receive a commission. This commercial arrangement does not influence our editorial ratings, the order in which platforms are reviewed, or the limitations we highlight. You can read more about who we are and how we work on our About Us page.
Response Times
| Type of enquiry | Expected response |
|---|---|
| Factual correction or review update | Within 2 business days |
| Editorial or process questions | Within 2–3 business days |
| General feedback | Within 3–5 business days |
| Partnership or business enquiries | Within 5 business days |
We do not guarantee a response to every message, particularly where the query falls outside the scope of what an independent review site can address. All responses are sent from an urbanfamilytalk.com email address — please check your spam folder if you have not heard from us within the expected window.